Legal
Terms of Service
Last updated 8 August 2026
These Terms are the agreement under which you use Shiplanet. They cover who may play, how accounts and ownership work, that in-game items have no real-world value, and the limits of our responsibility. Please read them, along with our Privacy Policy.
1. Acceptance of these terms
These Terms of Service (the "Terms") are a binding agreement between you and Shiplanet ("we", "us", "our"), the operator of Shiplanet (the "Game" or the "Service"). By creating an account, signing in, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
These Terms, together with our Privacy Policy, are the end-user licence agreement (EULA) between you and us for the Game. If you obtain the Game through an app store that applies its own standard end-user licence agreement, these Terms supplement that agreement and, to the extent permitted, govern your use of the Game; where they conflict, that store's minimum required terms prevail for that store.
We may update these Terms as described in the "Changes" section below. Your continued use of the Service after an update means you accept the updated Terms.
2. Eligibility and age
You must be at least 13 years old to use the Service. If the age of digital consent where you live is higher than 13, you must meet that higher age, or have your parent or legal guardian agree to these Terms on your behalf and supervise your use. We ask for your date of birth at sign-up to apply this age gate.
By using the Service you represent that the information you give us is accurate, that you meet the age requirement, and that you have the legal capacity to enter into these Terms. We may refuse, suspend, or close accounts that do not meet these requirements.
3. Your account and security
You are responsible for your account and for everything that happens under it. In particular:
- You must keep your ShipID and password confidential. Anyone who signs in with your credentials is treated as you, and you are responsible for their actions.
- If you add a recovery email, keep access to it. It is how you regain a lost password and, if you enable it, how two-factor sign-in is approved.
- You must tell us promptly if you believe your account has been accessed without your permission.
- Guest accounts are tied to the device that created them until you upgrade them to a full ShipID. Accounts are personal to you and may not be sold, shared, rented, or transferred.
We are not liable for any loss arising from unauthorised use of your account where you failed to keep your credentials secure.
4. Licence to use the Service
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable licence to access and play the Game for your own non-commercial entertainment. We reserve all rights not expressly granted.
The Service, including its software, code, art, text, sounds, characters, names, logos, and overall look and feel, is owned by us or our licensors and is protected by intellectual property laws. Except as these Terms allow, you may not copy, modify, distribute, sell, lease, reverse engineer, decompile, or attempt to extract the source code of any part of the Service, nor use our branding without our prior written permission.
5. Virtual items, diamonds, and land
The Game contains virtual items, in-game currency ("diamonds"), land, worlds, and other in-game content (together, "Virtual Items"). The following is important, so please read it carefully:
- Virtual Items have no monetary value and are not real currency, property, or a financial instrument. They cannot be redeemed for cash or anything of real-world value from us.
- You do not own Virtual Items. We grant you a limited, revocable licence to use them within the Game only, for as long as we offer the Service and your account remains in good standing.
- Virtual Items may be traded, gifted, or listed only through features we provide inside the Game. Selling, buying, or exchanging Virtual Items or accounts for real money or outside the Game ("real-money trading") is prohibited and may result in loss of items and termination.
- We may create, remove, modify, re-balance, cap, price, or expire Virtual Items, and adjust the in-game economy, at any time, for reasons including fairness, security, and correcting errors or exploits.
- You have no right to compensation for Virtual Items, whether lost through account closure, a change to the Game, a correction of an exploit, or discontinuation of the Service.
6. Purchases and refunds
The Game is free to download and play. It may offer Virtual Items for purchase, such as diamonds or other in-game items, and what is offered, its price, and its availability may change at any time. Any significant terms of a purchase will be shown at the point of sale.
Purchases are processed by the platform you buy through, such as the Apple App Store or Google Play, under that platform's terms and payment methods. Those platforms, not us, handle billing and set the applicable refund policy; direct refund requests to them. Prices, availability, and offers may change at any time. Except where required by law or by the platform's policy, all purchases are final and Virtual Items delivered are non-refundable. Any statutory right of withdrawal you have is subject to the delivery of digital content beginning with your consent.
7. Fair play and prohibited conduct
The Game is built to stay fair. When using the Service you agree not to:
- Cheat, exploit bugs, use bots or automation, or use modified, unofficial, or third-party clients or tools to gain items, diamonds, land, or any advantage.
- Duplicate items, manipulate the economy, or engage in real-money trading of Virtual Items or accounts.
- Harass, threaten, bully, defame, or incite violence against others; post hateful, sexual, or otherwise unlawful or objectionable content; or target, scam, or attempt to take another player's account or property.
- Bypass, disable, or interfere with ownership, locks, access controls, security, moderation, or rate limits; probe or attack our systems; or attempt to access data or accounts that are not yours.
- Impersonate us, our staff, or any other person, including choosing names that suggest official or staff status.
- Evade a suspension or ban, including by creating new accounts.
- Use the Service in violation of any applicable law, or to infringe anyone's rights.
We are not obligated to monitor conduct, but we may. You can report players and abuse through the in-game tools and our contact page.
8. Content you create and community standards
The Service lets you create and share content, such as chat messages, builds, signs, world names, bulletin-board posts, gift messages, and other text or configurations ("User Content"). You are solely responsible for your User Content and represent that you have the rights to it and that it does not break these Terms or any law.
Zero tolerance for objectionable content and abusive behaviour. There is no tolerance for objectionable, illegal, hateful, harassing, threatening, or sexually explicit content, or for abusive, bullying, or predatory behaviour toward other players. By using the Service you agree not to post such content or behave that way. Every player can report objectionable content and abusive users, and block other players, using the tools built into the Game and our contact page. We aim to review reports and remove violating content and eject offending users within 24 hours, and we may suspend or terminate accounts that break these standards.
You keep any rights you have in your User Content. You grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to host, store, reproduce, display, adapt, and distribute your User Content for the purpose of operating, providing, moderating, promoting, and improving the Service. This licence lasts as long as your content is on the Service and for a reasonable period afterward for backups and records.
We may, but are not required to, review, filter, moderate, remove, or refuse any User Content at our discretion, including content we consider unlawful, abusive, or harmful, without notice and without liability to you.
9. Suspension and termination
We may, at our discretion and to the extent permitted by law, suspend, restrict, or terminate your access to the Service or any account, remove content, and reverse or void items, diamonds, trades, or progress obtained in breach of these Terms, with or without prior notice, including where we reasonably believe you have broken these Terms, created risk or legal exposure, or harmed other players or the Service.
On termination, your licence to use the Service and any Virtual Items ends, and land you had claimed is released back to unclaimed. Except where required by law, we are not liable for any loss of Virtual Items, progress, or content resulting from suspension or termination. Where we offer an appeal process, using it does not guarantee reinstatement.
You may stop using the Service at any time and may delete your account from your account page. Deletion is permanent, as described in our Privacy Policy.
10. Development, availability, and changes
Shiplanet is in active development and is provided on an evolving basis. We may add, change, suspend, limit, or discontinue any part of the Service, including features, worlds, economies, and Virtual Items, at any time and without liability. The Service may be unavailable during maintenance, updates, or outages.
We aim to preserve your account and progress, but during development and beyond we do not guarantee that any content, item, world, or progress will be preserved, uninterrupted, or free of errors. We may perform resets or corrections where reasonably necessary for the integrity of the Game.
11. Third-party services
The Service may rely on or link to third parties, such as app stores, payment processors, hosting, and email delivery. Your use of those services is governed by their terms, and we are not responsible for them. Purchases and refunds are handled by the store you buy through.
12. Disclaimer of warranties
To the maximum extent permitted by law, the Service and all Virtual Items and content are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, error-free, or free of harmful components, or that any content, item, or progress will be preserved.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. Nothing in these Terms limits rights you have under mandatory consumer law that cannot be waived.
13. Limitation of liability
To the maximum extent permitted by law, Shiplanet and its owners, staff, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, Virtual Items, or progress, arising out of or relating to the Service or these Terms, even if we were advised of the possibility.
To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the total amount you paid us for the Service in the three (3) months before the event giving rise to the claim, or (b) ten US dollars (US $10.00).
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing here excludes liability that cannot be excluded by law, such as for death or personal injury caused by our negligence, or for fraud.
14. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Shiplanet and its owners, staff, and suppliers from and against any claims, damages, losses, liabilities, and reasonable legal costs arising out of or related to your use of the Service, your User Content, your violation of these Terms, or your violation of any law or the rights of a third party.
15. Governing law and disputes
These Terms are governed by the laws of Türkiye, without regard to its conflict-of-law rules, and, to the extent permitted by law, the courts of Türkiye will have exclusive jurisdiction over any dispute. If you are a consumer, you may also have the benefit of mandatory protections and courts of the country where you live, and nothing here removes those.
Before starting formal proceedings, please contact us so we can try to resolve the matter informally. Any claim must be brought on an individual basis and not as part of a class or representative action, to the extent permitted by law.
16. Changes to these Terms
We may update these Terms from time to time. When we do, we will change the "Last updated" date above and, where the change is material, take reasonable steps to notify you. Changes are effective when posted. If you do not agree to a change, stop using the Service and delete your account.
17. General
- Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service and replace any prior agreements.
- Severability. If any provision is found unenforceable, the rest stays in effect, and the unenforceable part is limited to the minimum extent necessary.
- No waiver. Our failure to enforce a provision is not a waiver of it.
- Assignment. You may not assign these Terms without our consent. We may assign them, for example in a merger or sale of the business.
- Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
Questions or legal notices about these Terms can be sent through our contact page or to [email protected].